The FIRST most obvious question is how much they charge? You will want to know if they charge by the hour or by the move. If they are charging by the hour, you will want a representative of the company to come to your house prior to the move to look around and see how much is being moved. The representative will also determine what the cost will be after doing an inspection of your home. This is one of the reasons it is important that the representative come before the move begins.
You will want to be sure that if they are charging an hourly rate, what exactly they can get done in that time. The last thing you need is to find there are hidden charges that were not discussed. What the New England mover representative quotes is what you should pay. Most people do not want to spend a large amount of money on the move itself, so be sure and ask the right questions and get the answers you need to be satisfied with what you are receiving.
Question number 2 is about their insurance coverage? New England movers need to carry general liability insurance and workers compensation insurance. It is important to ask this question because if one of the movers is injured while moving items in your home and they are not insured, you can be sued by the injured worker. Professional movers are required to carry these insurances and this information should be readily given to you when you request it.
Most likely, the insurance information will be listed on the quote and the bill of lading. The last thing you want or need is to be liable for a mover’s injuries while they are moving your household to another location. Along with the insurance information, check that they are licensed with the state and are in good standing.
The last question to ask of the New England movers is ensure they have the proper tools needed for the move? It seems that you should not have to ask this question but it is better to know up front. This alleviates some of the stress already involved with moving to a new home. Professional New England movers should have tools to disassemble then reassemble your furniture. They should have a dolly for carrying appliances and large pieces of furniture. Shrink wrap will be needed for much of the move.
Shrink wrap minimizes damage from scuffs and scrapes. The proper amount of boxes and tape should be available. Running out of boxes is inconvenient and increases the amount of time to complete the move. Permanent markers or some type of markers to clarify contents of the boxes should also be among the tools the movers carry.